Return & Refund Policy

We want you to be satisfied with your purchase. Please read our return and refund guidelines carefully.

1. Return Eligibility

• Returns are accepted within 7 days of delivery.
• Items must be unused, unwashed, and in original condition.
• All original tags and packaging must be intact.
• Products showing signs of wear, damage, or alteration will not be accepted.

2. Non-Returnable Items

• Items purchased on sale or discount are not eligible for return.
• Products damaged due to misuse are not eligible.

3. Return Process

• To request a return, contact customer support at:
• Tribhuvan16895@gmail.com
• Provide your order details and reason for return.
• Once approved, return instructions will be shared.

4. Refund Policy

• Refunds are processed after the returned product is received and inspected.
• If approved, the refund will be issued to the original payment method.
• Refund processing may take 5–7 business days.

5. Exchange Policy

• Exchanges are allowed only for size issues or defective products.
• Exchange requests must be made within 7 days of delivery.

6. Damaged or Wrong Items

• If you receive a damaged or incorrect product, contact support within 48 hours of delivery with proof (images/video).